Shipping policy
Shipping Policy
We aim to process and deliver your SP Spices order safely and efficiently.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time is generally:
3–7 business days depending on the delivery location.
Remote locations may require additional delivery time.
Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
If we offer free shipping on selected orders or during promotional periods, the applicable terms will be displayed on the website.
Tracking
Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp, or the contact information provided during checkout.
Delivery Delays
Delivery may occasionally be delayed because of:
- Weather conditions
- Courier delays
- Public holidays
- Incorrect/incomplete address
- Natural disasters
- Transportation disruptions
- Other circumstances outside our reasonable control
Incorrect Address
Customers are responsible for providing an accurate delivery address and contact number.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged or tampered with at delivery, please photograph/video the package before opening it and contact us as soon as possible.
For food products, we recommend checking the package condition before use.
Shipping Support:
Email: spenderprises225@gmail.com
Phone: +91 9187678517